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Unlocking Accountability: Your Secret to Workplace Success

When we think of accountability, punishment or rebuke may come to mind. However, true accountability is far from a tool for criticism; it’s a framework for success. Rather than focusing on blame, accountability can be a powerful mechanism for not only delivering results at high standards but also building trust and empowering people to contribute to collective success. This shift in perspective turns accountability into a positive force, ensuring our actions meet our ambitions and driving both personal growth and organizational excellence. In this blog we’ll explore what accountability actually looks like and how it can strengthen us personally and professionally.

What is Accountability?

Accountability is about taking ownership of our actions, decisions, and their outcomes. It’s the commitment to follow through on promises and be answerable to ourselves and others. In a workplace setting, this means being clear about our roles and responsibilities, transparent about our actions and results, prepared to explain our decisions, and accept and learn from the outcomes that we created.

The Importance of Accountability

Accountability is vital for ensuring that individuals follow through on their commitments and deliver results. When we hold ourselves accountable, we are not only more likely to achieve our own goals but also contribute to the success of our team or organization. By consistently meeting responsibilities, it sets a standard of reliability that others can depend on, creating a ripple effect that enhances overall performance and trust within the group. Accountability isn’t just about avoiding mistakes – it fosters a culture of dependability and high performance, where each person’s efforts contribute to shared success.

Accountability to Self

Self-accountability is holding yourself responsible for your commitments and actions. It means setting goals, regularly checking your progress, and being honest with yourself about where you can improve. It’s the foundation of personal growth and success because it keeps you on track and motivated. Here’s how to level up your accountability at work:

  • Goal Setting: Set clear, achievable goals.
  • Self-Monitoring: Keep track of your progress and adjust as needed.
  • Reflection: Take time to think about what worked and what didn’t.
  • Adaptability: Be willing to make changes to improve.

Accountability to Others

When it comes to working with others, accountability is about making sure everyone knows what is expected of them and holding them to those expectations. It’s also about creating a supportive environment where people can succeed. We discuss in more detail the SOAR model and how it can be leveraged to drive accountability in our blog “Maximizing Team Accountability: A Guide for Leaders.” Here is the four-step SOAR model:

  • Set Clear Expectations: Make sure everyone knows what’s expected of them.
  • Open Lines of Communication: Keep communication open with regular updates and feedback.
  • Assess and Monitor Progress: Regularly monitor team performance and be fair and consistent in how you handle results.
  • Reinforce a Culture of Trust and Support: Foster an environment where team members feel comfortable holding each other accountable and have the resources they need.

Accountability as a Superpower

Accountability can sometimes feel daunting due to a fear of failure, lack of clarity, or absence of support. But seeing accountability as a superpower means recognizing its role in driving success, both personally and professionally. When we hold ourselves and others accountable in the right ways, we create a culture of trust, performance, and continuous improvement. So, embrace accountability not as a burden but as a powerful tool that can lead to greater achievements and more fulfilling work relationships.

Author

  • Iwan Webster, M.S.

    Iwan is an Associate Consultant at CMA Global and a Ph.D. student in Industrial Organizational Psychology. He graduated with his Master of Science from Saint Louis University in 2023, where he is pursuing his Ph.D. Iwan has a passion for applying evidence-based research to help leaders, teams, and organizations grow in their engagement and performance. He is also a member of the Society for Industrial and Organizational Psychology and the Gateway I-O Psychologists group (GIOP).

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